Unit does not turn on AC adaptor isn't plugged into a working wallsocket or not plugged into the DC jack on backof the unitPlug the AC adaptor into a working wall socket and plug the connectorinto the DC jack on the unitUnit requires a resetInternal battery is run down/ needs charging If the Internal battery is run down/ needs charging, connect unit to ACoutlet to recharge batteryIf unit is plugged in and doesn’t respond, try resetting the unit byinserting the end of a paper clip or similar object into the Reset Portlocated on the back of the unit and holding briefly.iPad/iPhone/iPod doesnot respond to theunit, iPad/iPhone/iPodis playing but nosound comes outiPad/iPhone/iPod is not docked or connectedproperlyiPad/iPhone/iPod is not docked or connectedproperlyiPad is connected via USBiPad/iPhone/iPod is not docked or connectedproperlyRemove your iPad/iPhone/iPod from the dock OR USB port and checkfor obstruction in the dock or USB port and on your iPad/iPhone/iPod.Replace in dock OR USB port. Check that USB cables are connected.Remove your iPad/iPhone/iPod from the dock OR USB port and checkfor obstruction in the dock or USB port and on your iPad/iPhone/iPod.Replace in dock OR USB port. Check that USB cables are connected.Remove your iPad/iPhone/iPod from the dock OR USB port and checkfor obstruction in the dock or USB port and on your iPad/iPhone/iPod.Replace in dock OR USB port. Check that USB cables are connected.Your iPad/iPhone/iPod software is too old Upgrade software on your iPad/iPhone/iPod via iTunes on yourcomputeriPad/iPhone/iPod is locked up/plays but nosound comes outCheck the volume setting. Make sure your iPad/iPhone/iPod is workingproperly before docking into the unit. Please refer to your iPad/iPhone/iPodmanual for details. See above for software upgrade information.You may need to reset your iPad/iPhone/iPod. Refer to your iPad, iPhoneor iPod user guide for details on how to perform a reset.iPad/iPhone/iPoddidn’t charge upiPad/iPhone/iPod is locked up/ frozeniPad/iPhone/iPod battery has problemUnit is operating on internal battery Make sure unit is connected to AC power to charge connecteddevices. Unit will not charge devices while operating on the internalbattery.Please make sure your iPad/iPhone/iPod is working properly beforedocking into the unit. Please refer to your iPad/iPhone/iPod manual fordetails.6TroubleshootingSolutionSymptom Possible ProblemNo sound from unit Volume is set too low on unit Make sure volume is turned upThe USB port will not charge iPad models that require 2.1 ampsMove unit away from potential sources of external interference such ascomputers, modems, wireless devices (routers) or fluorescent light.Unit/iPad/iPhone/iPodperformance is erratic The unit is reacting to external interferenceUnit doesn’t respondP9