iSwag IS-T3110 User Manual
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22iSWAG Rock IS-T3110/T32105 TroubleshootingPlease refer to the following list of problems and solutions if you run into any issues whileusing your mobile phone. Please contact the distributor or service provider if the issuestill persists.Problem Cause SolutionCan’t accessInternet normallywhen using browserThe network operator doesn’tprovide this service or your plandoesn’t include this service.Please contact andconsult your networkoperator forinformation on how toapply and use thisservice.The settings are not correct. Please refer to thespecific browser’sinstructions.SIM card errorSIM card is damaged. Please contact yournetwork operator.The SIM card isn‘t installed..properly.Check the SIM card.The metal surface of the SIMcard is dirty.Clean it with clean.clothPoor receptionThe mobile phone is used in anarea with a weak signal, forexample, near tall building or inbasement, the radio wavescan’t reach these areas.effectivelyPlease make or answercalls in areas with astronger signal.The mobile phone is used whencommunication is busy and linesare congested.Try to avoid using yourmobile phone whencommunication isbusy.Can’t switch on Battery is too low. Charge the battery.Can’t make a call Call barring is active Cancel call barring.Can’t connect tonetworkSIM card is invalid. Please contact yournetwork operator.Outside of coverage area. Move to service areaof your networkoperator.Weak signal. Move to a place witha stronger signal andtry again. |
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