IES Series User Manual V. 2.0 12Chapter 4 Support and Warranty4.1 SupportShould you require support for your IES switch please contact the L-com Product Support team via one of the followingmethods.__________________________________________________________________________________________Phone1-978-682-6936 Toll Free 1-800-341-5266E-mail support@l-com.com4.2 WarrantyWe warrant these IES Industrial Ethernet Switches for a period of three years from time of purchase. These products arewarranted against defects in workmanship or materials under normal use. We cannot warranty our products in case of misuse,acts of God, or consequential damage. Alteration of product cancels all warranties. Under no circumstances will we beresponsible for any damage beyond the replacement cost of the defective merchandise. We reserve the right to repair orreplace any products that are returned under warranty. Products distributed by us carry the warranty of the respectivemanufacturer only. This warranty applies to the original purchaser only and is not transferable. This limited warranty coversnormal use. The limited warranty does not cover damage incurred during shipment, caused by impact with other objects,dropping, immersion in liquid; service by anyone other than us, use not in accordance with instructions, accident, abuse, misuse,natural disasters such as flood, fire, earthquake or lightning, power surges and problems caused by use of power supplies notsupplied by us. Warranty coverage will not apply in the event the serial number or brand-name has been removed, altered ordefaced. EXCEPT AND TO THE EXTENT EXPRESSLY SET FORTH ABOVE, THERE ARE NO WARRANTIES, EXPRESSOR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE AND WE EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED HEREIN. Some states donot allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, so the above limitation maynot apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.