nVideon TLC User Manual
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Preliminary Automatic Forwarding of Calls to Your Mobile PhoneIf a call for you comes in to your home phone number when you’re not home (i.e.,when your mobile phone is not connected to the system), TLC can automaticallyforward18 the call to your mobile phone. This works for each user who isassociated with a mobile phone. The call must come in on a landline or Skype™.The forwarded call will tie up the line it came in on (landline or Skype) for itsduration.You can automatically forward calls from selected individual contacts. You canalso automatically forward calls from super contacts, normal & super contacts, allcontact types, or new callers & all contact types.You can specify that calls be forwarded either immediately or after they wouldnormally go to voice mail. If you specify immediate forwarding, you risk missingthe call if you’re home and your mobile phone is not connected to TLC for anyreason. If you set it to forward after the call goes to voice mail, you’ll have time toanswer when your mobile phone's Bluetooth® is turned off, your mobile phone isoff, or the battery is dead. Remember: The only way TLC knows you’re home isif your mobile phone is connected to the system. Receiving a Forwarded CallWhen you receive a forwarded call, TLC will announce the caller like it doeswhen you are at home. Press 1 to connect to the caller, or press 2 tosend the call to voice mail.If you send the call to voice mail, wait for the start of the message that tells thecaller to leave a message, and then hang up. Unlike when you are at home, ifyou stay on the line, the caller can hear you, and you cannot stop the voice mailby pressing 1. If you stay on the line, both you and the caller will be recordedand TLC will hang up on both of you when the maximum length voice mail isreached. Delayed Answering of Your Mobile PhoneYou can place and answer mobile calls using a telephone connected to TLC oryou can do so directly from your mobile phone. If you want the option to answeron your mobile phone before TLC picks up, you can set up TLC to delayanswering your mobile phone for a specified number of rings. If you answer yourtelephone during the delay, TLC will immediately answer and you will beconnected to the caller.18 Your home phone service must have 3-way calling for this feature to work. 3-way calling is often anadditional charge option on home phone service. Skype includes 3-way calling as part of its basic phoneservice. The user's mobile phone must be paired with TLC and that user's mobile phone must also beenabled on TLC.Copyright 2013-2015, nVideon, Inc. Atlanta, GA All Rights Reserved Worldwide Page 52 of 76 |
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