19TROUBLE SHOOTINGThe following is only a guide, for more complex faults please contact Norbar or a Norbar distributor.Problem Likely SolutionsTool output does not rotate whentrigger pressedCheck air supply is functioning and connectedCheck air pressure setting (at least 1 bar)Check correct setting of direction knobOutput drive square sheared, needs replacingGear train or air motor is damagedDrive square is sheared See maintenance section to replace drive squareTool does not stall Fastener sheared or thread strippedGear train or air motor is damagedGLOSSARY OF TERMSWord or Term MeaningA/F Across FlatsAir pressure Graph Graph supplied with all stall tools to show the air pressure setting toproduce required torqueBi-directional Tool capable of Clockwise and Counter-clockwise square rotationCalibration Device Torque measurement system to display peak torque using a joint simulatoror test fastenerFastener Bolt or stud to be tightenedLubro Control Unit Unit to provide filtering and lubrication along with pressure regulation. Notsupplied with toolNose ExtensionA reaction type used where tool access is restricted, typical examples onwheel nuts on heavy vehicles. Available as an option for PTM tools orintegral for PTME toolsPneutorque® Product namePTM Pneutorque® Twin MotorPTME Pneutorque® Twin Motor with fixed nose extensionReaction Bar Item to counteract applied torque. Also called reaction plateStall Tool Tool will stall due to air pressure set.TrukTorque™ Pneutorque® Twin Motor with fixed nose extension, designed for truck andbus wheel nuts