152 :: Third-party applicationsThird-party applicationsSometimes, third-party applications can cause conflicts on your Treo. Third-partyapplications that modify wireless features may require extra troubleshooting.If you recently installed an application and your Treo seems to be stuck, try thefollowing:1. Perform a soft reset (see page 141).2. If the problem persists, perform a system reset (see page 141).3. Delete the most recently installed application from your Treo (see page 109).4. If the problem persists, perform another system reset.5. Delete other third-party applications one at a time until you eliminate the problem.6. If none of the steps above are possible, you may wish to perform a hard reset (seepage 142). Then, locate your Backup folder on your computer (Windows:C:\Program Files\palmOne\user name; Macintosh: MacHD\Applications\palmOne\Users\user name). If you find a .prc or .pdb file for anyapplications you just removed, delete the file(s) from the Backup folder. Then,perform a HotSync operation to restore your data and applications.Remember, not all third-party applications are optimized for the Treo keyboard and5-way navigation control. You may encounter strange behavior or errors in theseapplications if you use the keyboard and navigation control.Getting more helpContact the author or vendor of any third-party software if you require furtherassistance.
