Zire ™ XX Handheld 113CHAPTER 17Common QuestionsAlthough we can’t anticipate all the questions you might have, this chapterprovides answers to some of the most commonly asked questions.How do I upgrade from another Palm OS ® handheld?1. Synchronize your old handheld with your old desktop software.2. Install the new Palm ™ Desktop software. No need to delete the old desktop software first.3. Select the user name you assigned to your old handheld during the desktop installation. Thiswill transfer all your information from the old software to the new software.4. Synchronize your new handheld with your new desktop software.5. If any third-party applications do not transfer to your new handheld, reinstall them. If you haveproblems with your third-party applications on your new handheld, please contact the softwaredeveloper.Why can’t I find an icon on the Home screen?• Tap the pick list in the upper-right corner of the Home screen and select All. You may need toscroll down a bit, but you should now see an icon for each of the applications on your handheld.• Some of the applications that come with your handheld are not pre-installed. You need to installthese extra applications from the CD.
