red lion NT24k-8TX Hardware Manual

Also see for NT24k-10FX2: Hardware manual Hardware manual

Contents

red lion NT24k-8TX Hardware Manual Manual pdf 101 page image

N-Tron ® Series NT24k ® Compact Hardware Manual 88Service and Support Information Revised 2016-07-15Drawing No. LP0987Service and Support InformationService InformationWe sincerely hope that you never experience a problem with any of our products. If you do need service, call RedLion at 1-877-432-9908 for Technical Support. A trained specialist will help you determine the source of theproblem. Many problems are easily resolved with a single phone call. If it is necessary to return a unit to us, an RO(Repair Order) can be obtained on the Red Lion website.Red Lion tracks the flow of returned material with our RO system to ensure speedy service. You must include thisRO number on the outside of the box so that your return can be processed immediately.Be sure to have your original purchase order number and date purchased available.We suggest that you give us a repair purchase order number in case the repair is not covered under our warranty.You will not be billed if the repair is covered under warranty.Please supply us with as many details about the problem as you can. The information you supply will be written onthe RO form and supplied to the repair department before your unit arrives. This helps us to provide you with thebest service, in the fastest manner. Repairs are completed as soon as possible. If you need a quicker turnaround,ship the unit to us by air freight. We give priority service to equipment that arrives by overnight delivery.We apologize for any inconvenience that the need for repair may cause you. We hope that our rapid service meetsyour needs. If you have any suggestions to help us improve our service, please give us a call. We appreciate yourideas and will respond to them.For Your Convenience:Please fill in the following and keep this manual with your RED LION system for future reference:P.O. #:__________________ Date Purchased: ___________________Purchased From:_________________________ Serial Number: ________________________________MAC Address: ______________________________________________Product SupportTechnical Support:Phone: +1 877 432-9908Fax: +1 518 877-8346E-mail: support@redlion.netHours: 8:00 am to 5:30 pm ESTCustomer Service:Phone: +1 717 767-6511Fax: +1 518 877-8346E-mail: customer.service@redlion.netHours: 8:00 am to 5:00 pm ESTOur address:Red Lion Controls20 Willow Springs CircleYork, PA 17406Website: www.redlion.net

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