Nortel NN-10300-053 manuals
NN-10300-053
Table of contents
- revision history
- Table Of Contents
- Table Of Contents
- IP Softphone 2050 overview
- Components
- call control window
- Display
- IP Softphone 2050 Call Control window
- Call Control window
- accessibility interface
- Call Control window elements and functions
- Hot keys
- removing a hot key
- System tray icon and menu
- Local Directory
- directory entry management
- CS 1000 Directory
- Agent and Supervisor features
- Logging in with Agent ID and Multiple Queue Assignments
- Logging out an agent
- Agent features
- Using Force Call
- Using Emergency
- Contacting your supervisor
- Supervisor features
- Using Answer Emergency
- Using Call Agent
- Using Observe
- Using Display Agent Status
- Using Display Queue
- Index
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