Nortel NN43113-105 manuals
NN43113-105
Table of contents
- revision history
- Table Of Contents
- Table Of Contents
- About the Nortel IP Phone 1140E
- Telephone controls
- Telephone display
- Agent and supervisor features
- Assignments (for Basic ACD)
- Using Default Login
- Logging out
- Agent features
- Using Call Forcing
- Using Return to Queue on No Answer
- Using Emergency
- Using Not Ready
- Contacting your supervisor
- Supervisor features
- Using the Agent key
- Using Call Agent
- Using Interflow
- Observing a call
- Displaying the queue
- Displaying agent status
- Terms you should know
- Index
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