T ROUBLESHOOTING AND O NLINE H ELP RESOURCES128PROBLEM: The station ID worksintermittently.DIAGNOSIS: Under certain circumstances(including receiving a fax), the station ID maynot work properly.PROBLEM: RapidComm does not workproperly at 115.2 kbps.DIAGNOSIS: The presence of diskcompression software on your systemhampers the RapidComm software’s abilityto work properly at 115.2 kbps. Removal ofthe disk compression software from yoursystem will allow RapidComm to operate at115.2 kbps.A Note to User’s with OlderVersions of RapidComm onTheir SystemsYou must uninstall older versions ofRapidComm from your system beforeinstalling the most recent version (containedon the CD-ROM that came with your new56K modem). Otherwise you may introduceconflicts in your system that will hamper theRapidComm software’s ability to workproperly.
