D OBTAINING S UPPORT FOR YOURP RODUCTRegister YourProduct to GainService BenefitsTo take advantage of warranty and other service benefits, you must firstregister your product at http://eSupport.3com.com/. 3Com eSupportservices are based on accounts that you create or have authorization toaccess. First time users must apply for a user name and password thatprovides access to a number of eSupport features including ProductRegistration, Repair Services, and Service Request.PurchaseValue-AddedServicesTo enhance response times or extend warranty benefits, contact 3Com oryour authorized 3Com reseller. Value-added services can include 24x7telephone technical support, software upgrades, onsite assistance oradvance hardware replacement. Experienced engineers are available tomanage your installation with minimal disruption to your network. Expertassessment and implementation services are offered to fill resource gapsand ensure the success of your networking projects. More information on3Com Extended Warranty and Professional Services is available athttp://www.3com.com/Contact your authorized 3Com reseller or 3Com for additional productand support information.TroubleshootOnlineYou will find support tools posted on the 3Com web site athttp://www.3com.com/■ 3Com Knowledgebase helps you troubleshoot 3Com products. Thisquery-based interactive tool is located athttp://knowledgebase.3com.com and contains thousands oftechnical solutions written by 3Com support engineers.DUA1770-9AAA05.book Page 83 Tuesday, September 9, 2003 2:01 PM