Telephone Technical Support and Repair 85To send a product directly to 3Com for repair, you must first obtain areturn authorization number (RMA). Products sent to 3Com, withoutauthorization numbers clearly marked on the outside of the package, willbe returned to the sender unopened, at the sender’s expense. If yourproduct is registered and under warranty, you can obtain an RMAnumber online at http://eSupport.3com.com/. First time users willneed to apply for a user name and password.Telephone numbers are correct at the time of publication. Find a currentdirectory of support telephone numbers posted on the 3Com web site athttp://csoweb4.3com.com/contactus/Country Telephone Number Country Telephone NumberAsia, Pacific Rim Telephone Technical Support and RepairAustraliaHong KongIndiaIndonesiaJapanMalaysiaNew ZealandPakistan1 800 678 515800 933 486+61 2 9424 5179 or000800 650 1111001 803 6100900531 616 439 or03 5977 79911800 801 7770800 446 398+61 2 9937 5083PhilippinesP.R. of ChinaSingaporeS. KoreaTaiwanThailand1235 61 266 2602 or1800 1 888 946910800 61 00137 or021 6350 1590 or00800 0638 326680 0 6161 463080 333 330800801 611 261001 800 611 2000You can also obtain support in this region using the following e-mail: apr_technical_support@3com.comOr request a repair authorization number (RMA) by fax using this number: + 65 543 6348Europe, Middle East, and Africa Telephone Technical Support and RepairFrom anywhere in theseregions, call:+44 (0)1442 435529From the following countries, you may use the numbers shown:AustriaBelgiumDenmarkFinlandFranceGermanyHungaryIrelandIsraelItaly01 7956 7124070 700 7707010 728901080 27830825 809 62201805 404 74706800 1281301407 33871800 945 3794199 161346LuxembourgNetherlandsNorwayPolandPortugalSouth AfricaSpainSwedenSwitzerlandU.K.342 08081280900 777 7737815 33 04700800 441 1357707 200 1230800 995 0149 021 6045507711 1445308488 501120870 909 3266You can also obtain support in this region using the following URL:http://emea.3com.com/support/email.htmlDUA1770-9AAA05.book Page 85 Tuesday, September 9, 2003 2:01 PM