C-2 APPENDIX C: TECHNICAL SUPPORTWorld Wide Web SiteAccess the latest networking information on 3Com’s WorldWide Web site by entering our URL into your Internetbrowser:http://www.3Com.com/This service features news and information about 3Comproducts, customer service and support, 3Com’s latest newsreleases, selected articles from 3TECH‚, 3Com’saward-winning technical journal, and more.Ask3Com on CompuServeAsk3Com is a CompuServe-based service containing patches,software, drivers, and technical articles about all 3Comproducts, as well as an interactive forum for technicalquestions. To use Ask3Com, you need a CompuServe account.To use Ask3Com:1 Log on to CompuServe.2 Enter go threecom3 Press [Return] to see the Ask3Com main menu.3ComFacts Automated Fax Service3Com Corporation’s interactive fax service, 3ComFacts,provides data sheets, technical articles, diagrams, andtroubleshooting instructions on 3Com products 24 hours aday, seven days a week. Within this service, you may chooseto access CardFacts‚ for adapter information, or NetFacts‚for network system product information.n CardFacts provides adapter installation diagrams,configuration drawings, troubleshooting instruction, andtechnical articles.Document 9999 provides you with an index of adapterdocuments.