Chapter: Introduction Important Notespage 6 ADL Embedded Solutions ADLQM67PC1 Introduction1.1 Important NotesPlease read this manual carefully before you begin installation of this hardware device. To avoidElectrostatic Discharge (ESD) or transient voltage damage to the board, adhere to the following rules atall times:o You must discharge your body from electricity before touching this board.o Tools you use must be discharged from electricity as well.o Please ensure that neither the board you want to install, nor the unit on which you want to install thisboard, is energized before installation is completed.o Please do not touch any devices or components on the board.CAUTIONAs soon as the board is connected to a working power supply, touching the board may result in electricalshock, even if the board has not been switched on yet. Please also note that the mounting holes for heatsinks are connected to ground, so when using an externally AC powered device, a substantial groundplane differential can occur if the external device's AC power supply or cable does not include an earthground. This could also result in electrical shock when touching the device and the heat sinksimultaneously.1.2 Technical SupportTechnical support for this product can be obtained in the following ways:o By contacting our support staff at +1 858-490-0597 or +49 (0) 271 250 810 0o By contacting our staff via e-mail at support@adl-usa.com or support@adl-europe.como Via our website at www.adl-usa.com/support or www.adl-europe.com/support1.3 WarrantyThis product is warranted to be free of defects in workmanship and material. ADL Embedded Solutions'sole obligation under this warranty is to provide replacement parts or repair services at no charge, exceptshipping cost. Such defects which appear within 12 months of original shipment of ADL EmbeddedSolutions will be covered, provided a written claim for service under warranty is received by ADLEmbedded Solutions no less then 30 days prior to the end of the warranty period of within 30 days ofdiscovery of the defect – whichever comes first. Warranty coverage is contingent upon proper handlingand operation of the product. Improper use such as unauthorized modifications or repair, operationoutside of specified ratings, or physical damage may void any service claims under warranty.1.4 Return AuthorizationAll equipment returned to ADL Embedded Solutions for evaluation, repair, credit return, modification, orany other reason must be accompanied by a Return Material Authorization (RMA) number. ADLEmbedded Solutions requires a completed RMA request form to be submitted in order to issue an RMAnumber. The form can be found under the Support section at our website: www.adl-usa.com orwww.adl-europe.com. Submit the completed form to support@adl-usa.com or fax to +1 858-490-0599 forthe USA office, or to rma@adl-europe.com or fax to +49 (0) 271 250 810 20 to request an RMA from theEuropean office in Germany. Following a review of the information provided, ADL Embedded Solutionswill issue an RMA number.