ADS Technologies PYRO Digital Video None User Manual

Also see for PYRO Digital Video None: Quick guide

31Service and Warranty:Service:If you require assistance with the installation, operation, or application of your ADSTechnologies, Inc. product there are several options available to you as described in thetechnical support section of this manual. Your primary source for information and assistanceis always your computer store or computer parts dealer. If your ADS product needs repair orreplacement, contact your dealer for on-site repair service.The ADS Technologies technical support and customer service staff can aid in solving manyproblems. Our technical support department is available to repair any ADS Technologiesproduct. You or your dealer must return products to our factory for repair or warrantyreplacement.Return/Replacement:If you need to return your ADS Technologies product you should return the product directlyto the dealer or store where you purchased the product. Each individual computer store ordealer sets product returns policies for their customers. ADS Technologies, Inc. cannot beresponsible for the actions or policies set by our dealers. If you desire to return the productfor a refund, you must get the refund from the dealer or store you purchased the productfrom. If you purchased the product directly from ADS please see the “Terms and Conditionsof Sale” on the reverse side of your sales invoice.Returns to ADS Technologies, Inc. are for repair or warranty replacement only. If you needto return product to ADS Technologies, Inc. for repair or replacement you must follow thesesteps:1. Call our Technical Support department at (562) 926-4338 to obtain a Return MerchandiseAuthorization (RMA) number.2. The RMA number is valid for 30 days.3. Ship the product to the ADS factory with the RMA number marked on the inside andoutside of the package. If there is no RMA number on the package or the RMA number hasexpired, the shipment will be refused. ADS will not be liable for lost or mis-shipped products.4. Replacement product cannot be shipped to you until the defective product has beenreceived by ADS.5. Once the product is received at the factory it will be tested and then repaired or replaced.6. Turn around time is approximately one week. A repaired or replacement product will beshipped back to you.Warranty:This ADS Technologies, Inc. product comes with a One (1) year hardware warranty. ADSTechnologies, Inc. (ADS) warrants this product against defects in material and workmanshipfor a period of One (1) year from the date of original purchase from ADS or an authorizedADS dealer. This warranty applies only to the original purchase of the product and is not

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