Configuring the System NetVanta 7100 Administrator’s Guide68 Copyright © 2008 ADTRAN, Inc. 61200796L1-31BAdding Users to Ring GroupsA ring group defines a group of user accounts that can be called in a coordinated way with a singleextension. The incoming caller ID from a group member denotes a group call using a GRP prefix.Members can log in when they want to receive calls to the group and log out when they do not want toreceive group calls.Ring group’s extensions must be unique and cannot begin with a 0 or a 9. Extensions are defaulted to beone more than the highest number ring group extension currently configured, or 8001 if no ring groups areconfigured.Figure 50. Auto Attendant Ring Group ExampleIncoming Calls0 OperatorOperator212Jan 214Betty 216Sam0GloriaDialbyExtensionSalesRingGroupServiceRingGroup1 2 3Auto Attendant #1Introductory GreetingExample Introductory Greeting"Thank you for calling Company X. If you know your party’s extension, press 1; then enter theirthree-digit extension. For Sales press 2, for Customer Service press 3. Press 0 or stay on line forthe operator.”
