29Service and Spare PartsIn the event of your appliance requiring service, or if you wish to purchase spareparts, please contact your local Service Force Centre by telephoning0870 5 929 929Your telephone call will be automatically routed to the Service Force Centrecovering your postcode area.For the address of your local Service Force Centre and further information aboutService Force, please visit the website atwww.serviceforce.co.ukBefore calling out an engineer, please ensure you have read the details under theheading “Something not working”.When you contact the Service Force Centre you will need to give the followingdetails:1.Your name, address and postcode.2.Your telephone number.3. Clear concise details of the fault.4. The model and Serial number of the appliance (found on the rating plate).5.The purchase date.Please note a valid purchase receipt or guarantee documentation is required forin guarantee service calls.Customer CareFor general enquiries concerning your Electrolux appliance, or for furtherinformation on Electrolux products please contact our Customer Care Departmentby letter or telephone at the address below or visit our website atwww.electrolux.co.ukCustomer Care DepartmentElectrolux Major AppliancesAddington WayLutonBedfordshire, LU4 9QQTel: 08705 350 350 (*)(*) Calls may be recorded for training purposes