Aastra 5361 User Manual

Also see for 415: User guide User guide User guide User guide System manual

Contents

Aastra 5361 User Manual Manual pdf 92 page image

Further information92 eud-1280/1.0 – R1.0 – 12.2010TroubleshootingThis section contains a few tips on how to operate your phone if you encounterany problems.MalfunctionsYour call partner cannot hear you or you cannot hear your call partnerMake sure the handset cord is correctly plugged into both the handset and the phone (see chapter"Installation and first-time operation", page 82).Handset off-hook, no dialling tone, no displayMake sure the phone cord is correctly plugged in to both the phone and the LAN socket (see chapter"Installation and first-time operation", page 82).Display shows "Not configured", handset off-hook, no dial toneYour phone has not been assigned a call number. Contact your system administrator for more informa-tion.Display shows: "Trying to register"The telephone cannot be registered. Contact your system administrator for more information.Display is working, but connection is not possibleYour phone may be locked. Unlock your phone (see Chapter "Unlocking your phone", page 46 ).Freely configurable keys cannot be configured.The configuration may be locked. Unlock your phone (see Chapter "Unlocking your phone", page 46).The key for a reconfiguration may be locked in the system. Contact your system administrator for moreinformation.Insufficient display contrastThe setting for the display contrast is inadequate. Change the setting (see Chapter "Setting the display",page 66).Only emergency calls are possibleYou may want to telephone from a Free Seating phone, but have not logged on to it. Log on to thephone (see Chapter "Free seating", page 60).Phone calls can be made, but no names are displayed; the key configuration is missing, and thephone does not respond to function commandsRestricted mode following a software update without update licence.Note:For all other messages, faults and questions you may have, contact your system administrator.