43BusinessPhone – Cordless DT412/DT422/DT432During CallsMute microphoneTo mute the microphone during an ongoing conversation:Press the Mute key at the right side of the Cordless to turnthe microphone off.The microphone is disconnected and the caller will not hear anongoing conversation or environmental noises. The text Muted isshown in the display when the microphone is off during a call.Press the Mute key again to turn the microphone on.Note: It is advised to use this feature instead of putting acall on hold. A call on hold may be diverted to your operator,directly or after some time.InquiryDuring an ongoing conversation you like to make an Inquiry to aninternal or external party.R Press (see display).The first call is put on hold. Dial tone.å Call the third party.When the third party answers, you can switch between the calls,create a Conference and end one of the calls.Refer backYou can switch between the connected parties:R 2 Switch between calls (see display).R 1 Press to terminate (see display).The ongoing call is terminated. The other call is connected.Note: Sometimes R (see display) must be pressed twice.Whether you can put internal calls on hold or transfer callsto external lines depends on your Exchange (PBX). Consultyour system administrator.