MMITE-760 User GuideAastra - 2568-004 93Appendix IGlossaryGlossaryTerm DefinitionAccess Code A one or two digit number that must be dialed before anoutside call can be made.Account Code A billing number for long distance calls that may beassigned as a part of a user's dialing procedure.Alphabetic Keypad A QWERTY keyboard located under the cover at thebottom of the phone.Authorization Code A unique number that may be assigned to a user or adirectory number which, when dialed, permits authorizedusage of system features.Centergy Reporting Centergy ® is a call center management tool thatintegrates with the Pointspan system.Code (Abbreviated Dial) The single or double-digit number that a user assigns to aphone number when setting up Abbreviated Dial feature.This code number is used in place of the complete phonenumber.Extension/Directory Number A number assigned to an individual telephone set which,when dialed, allows access to that telephone set; aninternal phone number.External (call or number) A call to a number that is outside of the phone system.Feature Codes A combination of the star (*) or the pound (#) symbolplus a single digit of the pad. Each code accesses aspecific system feature.Example: Feature Code "*3" activates the Call Forwardfeature. See Feature Codes in Chapter 4.OrA Numeric Feature Code (two to four digits) is used toaccess features on rotary phones that do not have a * or a# symbol.Features Capabilities of a phone other than placing and receivingcalls. For example, Hold, Transfer, Call Forward, CallBack Queuing, etc.
