27www.AbbottDiabetesCare.com 28ENGLISHENGLISHSystem TroubleshootingError MessagesError 1Possible Causes• Sample is too small.• Problem with the FreeStyle Lite test strip.• Problem with the meter.• Very low blood glucose (less than 20 mg/dL or1.1 mmol/L).What You Should Do1. If you have symptoms such as weakness, sweating, nervousness,headache or confusion, follow your doctor’s recommendation fortreating hypoglycaemia.2. Conduct a control solution test using a new FreeStyle Lite teststrip. If the results of the control solution test are within the rangeprinted on the side of your test strip vial, retest using blood and anew FreeStyle Lite test strip.3. If the retest using control solution does not work or the errorpersists, call Customer Care.Error 2Possible Causes• Problem with the FreeStyle Lite test strip.• Problem with the meter.• Very high glucose (above 500 mg/dL or27.8 mmol/L).• HIGH control solution applied whentemperature is too cold. (This applies only tocontrol solution that is labeled as HIGH.)Install the battery with the positive (+) sign uptowards you.To close, slide the battery door in until it snapsinto place.Note: The European Battery Directive requiresseparate collection of spent batteries, aiming tofacilitate recycling and to protect the environment.The batteries in this product should be removed anddisposed of in accordance with local regulations forseparate collection of spent batteries.Caring for Your MeterAvoid getting dirt, dust, blood, control solution, water or any otherliquid in the meter’s test strip and data ports.Important: Never immerse the meter in water or any other liquid. Thismay cause inaccurate reading or meter malfunction.Do not try to clean the strip or data ports.Do not pour liquid into the strip port, data port or buttons.Do not place your meter in water or any other bath.Clean the outside of the meter using a cloth dampened with one ofthe following:• Mild detergent/mild soap and water.• 70% isopropyl alcohol.• A mix of one part household bleach, nine parts water.23Replacing the Battery (continued)