- 40 - OMNISTIM® FX2 PRO USER MANUALCOPYRIGHT © 2004 - 2017, ACCELERATED CARE PLUS CORP., ALL RIGHTS RESERVEDTROUBLESHOOTINGThe following table lists machine problem symptoms and possible areas to check for the problem causes. If thesesuggested measures do not correct the machine malfunction, call your ACP Customer Support representative.PROBLEM CAUSE REMEDYUnit will not power on(under battery use) No batteries Low batteries Install batteries Charge or replace batteries Verify type and settings of batteries Inspect battery contacts and setting per procedure belowUnit will not power on(under line poweruse) Power Supply notplugged in to the unitof AC outlet Power Supply notoperational Verify if the Power Supply is connected as appropriate Verify if the AC outlet is functional Verify if the power plug used is appropriate and undamaged (see figure 1below) Inspect Power Supply operation per procedure belowDisplay shows “LOWBATTERY” warning Battery charge is toolow Recharge batteries for future useUnit will not start No program selected Select PROTOCOLCannot set carrierfrequency Treatment in progress Stop treatment, adjust, and restartPatient feels surgingor spiking sensation Absent, inadequate, orimproper conductivemedium interface Lead wire(s): short orbreakage Non-conductive orpoorly conductiveelectrodes Replace with correct and adequate conductive medium LEAD WIRE TESTER: Plug the distal (patient end) of the lead wire intothe test connectors while observing polarity (red / black). Plug the deviceend of the lead wire into the receptacle labeled LEAD WIRE TESTER.When the POWER is on, green LED will turn on if the lead wire passes thetest. LED will be red if the lead wires are faulty and need to be replaced.See Figure 7 below. Remove electrode(s) and replace if necessaryPatient cannot detectoutput Failure of lead wire(s),electrode(s), orconductive mediuminterface Failure of theOmnistim® FX2 Pro Use Omnistim® Output Tester to determine if unit has failed or is operatingincorrectly. Plug the Output Tester into the Adapter. Turn on theOmnistim®. Increase output intensity. If LED illuminates properly, test leadwire(s). (see figure 2 below) If LED is not illuminated, contact ACP ServiceCenter at (800) 350-1100. LEAD WIRE TESTER: Plug the distal (patient end) of the lead wire intothe test connectors while observing polarity (red / black). Plug the deviceend of the lead wire into the receptacle labeled LEAD WIRE TESTER.When the POWER is on, green LED will turn on if the lead wire passes thetest. LED will be red if the lead wires are faulty and need to be replaced. If Output Tester shows the unit to be functional, and the Lead Wire testershow the lead wires to be functional, examine the electrodes, orconductive medium interface for problems.Figure 1Figure 2“HOSPITALGRADE”marking on thepower plugLED Output Tester