22Troubleshooting GuideWhat You See What It Means What You Should DoThe meter issensing a used orcontaminated teststrip.Discard the test strip and repeat thetest with a new test strip. Wait untilyou see the flashing blood drop onthe display before testing.Incorrect teststrip.Discard the test strip and repeat thetest with a new test strip. Make surethat you are using a Accu-TellBlood Glucose Test Strip.Temperature outof range.Move to an area that is within theoperating range for the meter. Letthe meter adjust to this temperaturefor 20 minutes before performing atest.Potentialsoftware orhardware issue.Take out battery and restart themeter. If the problem continues,contact your local dealer.Test result isbelow 10 mg/dL(0.6 mmol/L).Repeat the test using a new teststrip. If your result still flashes LO,contact your veterinarians as soonas possible.Test result isabove 600 mg/dL(33.3 mmol/L).Wash and dry your hands well andthe test site. Repeat the test using anew test strip. If your result stillflashes HI, contact yourveterinarians as soon as possible.