Chapter 4 131TroubleshootingCommon ProblemsUse the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, ormodified options can give false errors and invalid system responses.1. Obtain the failing symptoms in as much detail as possible.2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeatingthe same operation.3. Use the following table with the verified symptom to determine which page to go to.4. If the Issue is still not resolved, see “Online Support Information” on page 231.Symptoms (Verified) Go ToPower On Issue Page 132No Display Issue Page 133LCD Failure Page 135Internal Keyboard Failure Page 135TouchPad Failure Page 136Internal Speaker Failure Page 136Internal Microphone Failure Page 138ODD Failure Page 140Modem Failure Page 143WLAN Failure Page 143Thermal Unit Failure Page 144Other Functions Failure Page 145Intermittent Failures Page 146Undermined Failures Page 146Chapter 4
