Appendix - 45Google Play StoreQuestion SuggestionsWhy can’t I connect tothe Play Store?System information and performanceQuestion SuggestionsHow do I check theOS version of mydevice?Tap Settings > About camera to check theOS version (Build number) and otherhardware and software information.PowerQuestion SuggestionsI can’t turn on thedevice.The battery power may be depleted. Rechargethe device. See Charging the battery onpage 6 for more information.RAM / ROMQuestion SuggestionsHow do I checkmemory status?To check storage status, go to Settings >Storage.1. First check that you have a Wi-Fi or dataconnection (some Wi-Fi "hotspots" requireyou to log in before accessing the internet)and then try again.2. If you still cannot connect, try adjusting yourdate/time settings. Open Settings > Date &time and turn Automatic date & time off.3. Manually adjust the time and then try toreconnect to the Play Store.