6n Is the ISA-bus host adapter correctly seated in anISA-bus slot?n Are all interface cables properly connected? Doespin 1 on the cables match pin 1 on the ISA-bushost adapter and the card adapter connectors?n Are all power cables connected to a powersource?n Have you installed CardPark software?n Is your PCMCIA card fully inserted and associ-ated software installed?Refer to the CardPark Software User’s Guide for moretroubleshooting tips.Adaptec Customer SupportIf you have questions about installing or using the host adapter,check this installation guide first—you will find answers to mostof your questions here. If you need further assistance, please con-tact us. We offer the following support and information services:n For technical support (answers to technical questions, informa-tion about the Adaptec BBS, and access to the Interactive Faxsystem), call 800-959-SCSI (7274) or 408-945-2550, 24 hours aday, 7 days a week. To speak with a product support represen-tative, call 408-934-SCSI (7274), M–F: 6:00 a.m. to 5:00 p.m.n For sales information, call 800-959-SCSI (7274) or 408-945-2550,M–F: 6:00 a.m. to 5:00 p.m.n The Adaptec Electronic Bulletin Board Service (BBS) providesinformation on software upgrades, new releases, answers tocommon questions, and other topics. The BBS is available 24hours a day, 7 days a week, at 408-945-7727; 1200/2400/9600/14,400/28,800 baud, 8 data bits, 1 stop bit, no parity.n The Adaptec Interactive Fax system provides answers to com-mon questions and current information about Adaptec prod-ucts and services. The Adaptec Interactive Fax system isavailable 23 hours a day, 7 days a week. The Fax system is outof service 1 hour each day. You can call this service directly at408-957-7150.n To order Adaptec software and SCSI cables, call 800-442-SCSI(7274) or 408-957-SCSI (7274), M–F: 6:00 a.m. to 5:00 p.m.,Pacific Time.n To request additional documentation for Adaptec products,call 800-934-2766 or 510-732-3829, M–F: 6:00 a.m. to 5:00 p.m.,Pacific Time.7