User’s Manual9.2 Questions and AnswersQuestion: Paper becomes jammed during scanning.Answer: 1) Open the scanner front door.2) Pull out the jammed paper carefully.3) Close the scanner front door.Question: More than one sheet of paper are fed into thescanner.Answer: 1) Open the scanner front door.2) Remove the multi-fed sheets of paper.3) Close the scanner front door.4) Flatten the corners and edges. Loosen thepaper before putting it into the paper guideagain.5) Check the feeding roller condition. Ifnecessary, follow the cleaning directions insection 5.1 and perform the cleaning.Question: Paper becomes skewed in the scanner.Answer: 1) Use the slide guide to keep the paper pathstraight.2) Check the condition of the feeding roller. Ifnecessary, follow the cleaning directions inSection 5.1 and perform the cleaning.9-3