User’s Manual8-38.3 Questions and AnswersQuestion: Why does not my scanner turn on?Answer: Ensure the USB cable is securelyconnected to the scanner to the USBslot in your computer.Question: Why doesn’t my computerrecognize my scanner when it’sconnected via USB cable?Answer: Make sure the cable connection iscorrect and secure. Restart thecomputer if necessary.Question: Should the scanner feel warm tothe touch?Answer: It is normal for the scanner to emit asmall amount of heat after prolongeduse. However, if there are strangeodors coming from the scanner or thescanner feels a little bit hot to thetouch, turn the scanner offimmediately.