User’s Manual8.2 Questions and AnswersQuestion: Paper becomes jammed duringscanning.Answer: 1) Open the front door.2) Pull out the jammed paper carefully.3) Close the front door.Question: More than one sheet of paper arefed into the scanner.Answer: 1) Open the scanner front door.2) Remove the multi-fed sheets.3) Close the front door.4) Flatten the corners and edges.Loosen the paper before putting itinto the paper guide again.5) Check the feeding roller condition.If necessary, follow the cleaningdirections in section 7.1 andperform the cleaning.Question: Paper becomes skewed in thescanner.Answer: 1) Use the slide guide to keep thepaper path straight.2) Check the condition of the feedingroller. If necessary, follow thecleaning directions in Section 7.1and perform the cleaning.8-2