38 AXIS 207 - TroubleshootingTroubleshootingChecking the FirmwareFirmware is software that determines the functionality of the AXIS 207. One of your firstactions when troubleshooting a problem should be to check the currently installedfirmware version. The latest version may contain a correction that fixes your particularproblem. The current firmware version in your camera can be seen on the page Setup >Basic Configuration.Upgrading the FirmwareWhen you upgrade the firmware with a file from the Axis Web site, your camera willreceive the latest available functionality. Always read the upgrade instructions and releasenotes available with each new release, before updating the firmware.Note: Preconfigured and customized settings will be saved when the firmware is upgraded (providing the fea-tures are available in the new firmware) although this is not guaranteed by Axis Communications. Alwaysread the instructions and release notes available with each new release, before upgrading the firmware.1. Save the firmware file to your computer. The latest version of the firmware isavailable free of charge from the Axis Web site at www.axis.com/techsup2. Go to Setup > System Options > Maintenance in the camera’s Web pages.3. In the Upgrade Server section, browse to the desired firmware file on yourcomputer. Click Upgrade.Notes: •After starting the upgrade process, always wait at least 10-15 minutes before restarting thecamera, even if you suspect the upgrade has failed.•Your dealer reserves the right to charge for any repair attributable to faulty upgrading by theuser.