33AXIS 262+ TroubleshootingUpgrading the firmwareFirmware is software that determines the functionality of the AXIS 262+. One of your firstactions when troubleshooting a problem should be to check the currently installed version.The latest version may contain a correction that fixes your particular problem. The currentfirmware version in your AXIS 262+ is shown in the server report, see > Logs &Reports.When you download firmware from the Axis Web site, the AXIS 262+ will receive thelatest available functionality. Always read the upgrade instructions and release notesavailable with each new release, before updating the firmware. New firmware can bedownloaded to the AXIS 262+ over the network.Note: All recorded data and configuration except network settings are erased when upgrading the firmware.1. Save the firmware file to your computer. The latest version of the AXIS 262+firmware is available free of charge from the Axis Web site atwww.axis.com/techsup or from your local distributor.2. Go to > Maintenance in the video server’s Web pages.3. In the Upgrade Server section, browse to and select the desired firmware file.4. Click Upgrade.Notes: •Always read the upgrade instructions available with each new release, before updating the firm-ware.•Backup all recorded data you wish to save to your PC.•If you suspect that the procedure has failed, you should wait at least 20 minutes before restart-ing the AXIS 262+.•Your dealer reserves the right to charge for any repair attributable to faulty updating by theuser.