Axis M3045-WV User Manual

Also see for M1065-LW: Installation guide Installation guide User manual Installation guide User manual

Contents

AXIS M3045-WV Network CameraTroubleshootingTroubleshootingIf you can’t find what you’re looking for here, try the troubleshooting section at axis.com/supportReset to factory default settingsImportantReset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, tothe factory default values.To reset the product to the factory default settings:1. Disconnect power from the product.2. Press and hold the control button while reconnecting power. See Product overview on page 3 .3. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.4. Release the control button. The process is complete when the status LED indicator turns green. The product has been resetto the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.905. Use the installation and management software tools to assign an IP address, set the password, and access the video stream.The installation and management software tools are available from the support pages on axis.com/supportIt is also possible to reset parameters to factory default through the web interface. Go to Settings > System > Maintenance andclick Default.Check the current firmwareFirmware is the software that determines the functionality of network devices. One of your first actions when troubleshooting aproblem should be to check the current firmware version. The latest version may contain a correction that fixes your particularproblem.To check the current firmware:1. Go to the product’s webpage.2. Click on the help menu.3. Click About.Upgrade the firmwareImportantPreconfigured and customized settings are saved when the firmware is upgraded (provided that the features are available inthe new firmware) although this is not guaranteed by Axis Communications AB.ImportantMake sure the product remains connected to the power source throughout the upgrade process.NoteWhen you upgrade the product with the latest firmware in the active track, the product receives the latest functionalityavailable. Always read the upgrade instructions and release notes available with each new release before upgrading thefirmware. To find the latest firmware and the release notes, go to axis.com/support/firmware15