AXIS Q1931–E PT Mount Thermal Network CameraAccess the ProductAccess the ProductTo install the Axis product, refer to the Installation Guide supplied with the product.The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,Safari with Macintosh and Firefox with other operating systems. See Technical Specifications on page 53.To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.The Axis product includes one (1) H.264 decoder license for viewing video streams. The license is automatically installed with AMC.The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.Note• QuickTimeTM is also supported for viewing H.264 streams.• If your computer restricts the use of additional software components, the product can be configured to use a Java appletfor viewing Motion JPEG.Access from a Browser1. Start a browser (Internet Explorer, Firefox, Safari).2. Enter the IP address or host name of the Axis product in the browser’s Location/Address field. To access the product from aMacintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how todiscover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Addressand Access the Video Stream on Axis Support web at www.axis.com/techsup3. Enter your user name and password. If this is the first time the product is accessed, the root password must first beconfigured. For instructions, see Set the Root Password on page 8 .4. The product’s Live View page opens in your browser.NoteThe controls and layout of the Live View page may have been customized to meet specific installation requirements anduser preferences. Consequently, some of the examples and functions featured here may differ from those displayed inyour own Live View page.Access from the InternetOnce connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you mustconfigure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, whichwill attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options >Network > TCP/IP Advanced.For more information, see NAT traversal (port mapping) for IPv4 on page 42. See also AXIS Internet Dynamic DNS Service atwww.axiscam.netFor Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsupSet the Root PasswordTo access the Axis product, you must set the password for the default administrator user root. This is done in the Configure RootPassword dialog, which opens when the product is accessed for the first time.To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPScertificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. TheHTTPS certificate ensures encrypted exchange of information. See .8