Aztech MSP2950(W) Troubleshooting Manual
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Page 2 of 33. Double-click on the Modem device. You should see the Smart Link 56KVoice Modem is being listed.4. If you see a yellow exclamation mark besides Smart Link 56K VoiceModem, it means that your driver is not installed successfully. Click on thedevice and click Remove. Click on Refresh and install your driver again(please refer to STEP 2 of the Installation Manual).For Windows® XP / Windows® 20001. From your Windows desktop, right-click on My Computer icon and clickProperties.2. Click on the Hardware tab and then click Device Manager.3. Double-click on the Modem device. You should see the Smart Link 56KVoice Modem is being listed.4. If you see a yellow exclamation mark besides Smart Link 56K VoiceModem, it means that your driver is not installed successfully. Right-clickon the device and then uninstall the modem. Restart the system and theninstall your modem driver again (please refer to STEP 2 of the InstallationManual).However, if the system still cannot detect the modem, you may wish to tryusing a different PCI-Bus slot instead.Q6: I have done a diagnostics test of my modem and there is nothing wrongwith it. However, when I use the communication software, there seems tobe an error. Why?A6: Try to use a different telephony application like Microsoft Fax to fax adocument. If the sending of a fax is successful, then the fax function of yourmodem is working fine.Try to use Hyperterminal to dial up to the ISP. If the connection issuccessful, then the data function of your modem is working fine.Try exiting the communications software and running it again. |
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