9. FACTORY RESET TO RESTORE BASIC SETTINGSYou can choose to put snu:mee back to its original factory settings. All the initial settings and configura-tions snu:mee had when you first un-boxed it will be reinstalled when performing a factory reset. Afactory reset is a recommended thing to do in case snu:mee should not operate properly any more orif you have forgotten your access data.To perform a factory reset, press and hold snu:mee’s buttons “Play/ Pause“ and „Stop“ at the sametime for about 10 seconds. When you see snu:mee’s white signal LED flash faster, you know that thefactory reset is in progress. snu:mee will restart automatically once the factory reset is complete.PLEASE NOTE: All audio files will still be available after a factory reset. However a factory reset will notbring back any songs that may have been deleted by accident.10. CONDITIONS FOR WARRANTY AND REPAIRIf you want to register a warranty case, please refer to an authorized dealer or directly to our custo-mer support before sending snu:mee back. In case you need to send snu:mee back, please state thedeficiency and include a copy of the original receipt.The following guarantee conditions apply:1. Baby Stars – rock2sleep products come with a 1-year warranty from the day they werepurchased. Proof of the sales date needs to be supplied by means of the receipt or invoice.2. Defect resulting from material or manufacturing deficiencies will be amended free of chargeduring the period of warranty.3. Servicing snu:mee during the warranty period does not extend the warranty period, neither forthe snu:mee device nor for any exchanged parts.4. Excluded from the warranty are:• All damages resulting from inappropriate handling, e.g. in noncompliance with or disregard ofthe user manual• Damages resulting from maintenance or repair attempts by unauthorized third parties• Transport damages occurring during dispatch when the order is being delivered from themanufacturer to the customer or when sent back to customer support• Accessories that are subjected to wear and tear due to regular useLiability resulting from indirect or direct consequential damages that have been caused by snu:meeare also excluded in case of recognized damages performed under the snu:mee warranty.12