6 Maintenance• All of the following maintenance procedures should only be performed when Baby and Parent Unitsare unplugged.• Clean the surfaces of the Baby and Parent Units with a so�, fluff-free cloth.• Never use cleaning agents or solvents.• If the units become dirty, use a lightly damp cloth to wipe surfaces, taking care not to allow water intoany openings.• Wide Angle Lens cleaning – smudges and dust on the lens can diminish sharpness and reduce videoquality. Clean the lens surface by using a microfiber cloth or a piece of lens �ssue. Wipe the lens in acircular mo�on.147 Troubleshoo�ngPossible cause/solutionCannot hear the baby soundson the Parent UnitProblemNo recep�on on theParent UnitInterference or poor recep�on• The power adapters may not be properly connected.• Ensure that the Baby and Parent Units are ON.• Adjust the monitor antenna to ver�cal posi�on.• Make sure the Baby and Parent Units are not far away from each other.• Baby and Parent Units may not be properly paired. Follow PAIRINGinstruc�ons on page 9.Image frozen on theParent UnitA high pitched ear piercingnoise is heard from the units(feedback, sta�c)• Move the Baby unit closer to Parent unit.• Use of other 2.4GHz products, such as wireless networks (Wi-Firouters), Bluetooth systems, or microwave ovens, may causeinterference with this product, so keep the baby monitor at least 5�(1.5m) away from these types of products, or turn them off if theyappear to be causing interference.• The Baby or Parent units may be too close to metal objects.• Other electronic devices may be interfering with the signal.• The ba�ery power may be too low.• Restart the Baby Unit (unplug the power adapter from the walloutlet, wait for approx. 5 seconds and plug it back into the wall outlet).• Reset the Parent unit by disconnec�ng (for 5 seconds) andreconnec�ng the ba�ery pack.• The Baby Unit and Parent Unit may be too close to each other.Move them further apart.• The volume on the Parent Unit may be set too high. Lower volume.• Volume se�ng on the Parent Unit may be too low.Increase the volume.• Ba�ery power may be too low. Recharge the ba�ery.