45Problem Possible Causes SolutionsNANOpure DIamond completely No electrical power to NANOpure Ensure NANOpure DIamond powerinactive (pump and display DIamond. cord is connected to a live powernot operating.) source and completely plugged intoelectrical outlet as well as power entrymodule on the unit. Make sure on/offswitch is in the “I” (on) position.Main fuse(s) blown. Replace the main fuse(s) as indicatedin “Fuse Replacement.”Power supply fuse blown Contact customer service concerningpower supply fuse replacement.Reduced or no product flow 0.2 micron filter clogged. Replace final filter as indicated in “0.2from the dispense arm or UF module clogged. Micron Filter Replacement” section.remote dispenser (if attached). Feed water not connected. Reconnect feed water.Display reads, “Check Inlet” Pump protector (in reservoir), Connect the pump protector, jumperand pump does not run. feed water line pressure switch plug or pressure switch cord to theor jumper plug not connected to receptacle located on the upper leftpump interlock. hand section of the NANOpureDIamond.Insufficient feed water pressure Open feed water line shut off, connector volume to satisfy the NANOpure feed water line to NANOpure DIamondDIamond. and ensure sufficient pressure orsufficient water level in the feed waterreservoir).Display reads, “...MΩ-cm” Air in cell. If you just started your NANOpurefor more than 10 seconds. DIamond, wait 1 minute to see if itcorrects itself.Bad cell connection. Check connection of the cell as itattaches to the circuit board.Recirculated water will not Exhausted cartridge pack. Replace cartridge pack as indicated inrinse up to desired purity level. “Cartridge Pack Replacement.”Short cartridge pack life. Cartridge pack is beyond Check the expiration date. Cartridgeexpiration date. packs begin to lose capacity after beingstored for 2 years from the date ofmanufacture. Replace the cartridgepack with an unexpired one.Troubleshooting