Basler L100k User Manual
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Troubleshooting6-6 BASLER L100k SeriesDRAFT6.2.4 RS-644 Serial CommunicationUse the serial communication troubleshooting charts if you think that there is a problem with RS-644 serial communication or if you have been directed here from another chart.The RS-644 port used by the L100 k is located on the frame grabber. Checkthe documentation for your frame grabber. Make sure that you have installedall software related to the port and that the port has the following settings:8 data bits, no parity, 1 stop bit, and baud rate = 9600 bps.Is the port software installed and are the port settings correct?YesMake correctionsand then restartyour computer.NoSerial Communication Chart A (without a BIC)Always switch off power to the system before making or breaking any connection.Contact Basler technical support.The contact numbers appear on the title page of this manual.Start the Camera Configuration Tool Plus (CCT+) and click on the port selectordrop down menu that appears below the menu bar. A list will show any RS-644port(s) available on the frame grabber. RS-644 ports are identified in the list bya port number and a *.dll library name. Click on an RS-644 port in the list.Does a list of camera settings appear?The RS-644port is workingcorrectly. Exitthis chart.YesYesNoYesNoNoDoes a “Can’t connect to the port becausethe port is in use” message appear? The port is present, but the CCT+ can not access the port.Make sure that no other program has access to the port.YesNoThe RS-644port is workingcorrectly. Exitthis chart.YesThe port is present and can be accessed but the camera isnot responding. Make sure that:The camera has power and that the power source meetsthe requirements in Section 2.8.You are using the correct data cable between you cameraand the frame grabber (see Section 2.2).The wires in the data cable are continuous.The cable connections are firmly seated.After you made these checks, is the problem still present?NoDoes a “This type of camera is notsupported” message appear?You may need to update the CCT+. To download thelatest version of the tool, go to the Basler web site atwww.baslerweb-vc.com.Once you have downloaded the latest version of thetool, uninstall the old version from your computer andinstall the new version.Start the CCT+, click on the port selection dropdownmenu, and select an RS-644 port from the list.Does a list of camera parameters appear? |
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