CAB MACH4 Operator's Manual

Also see for MACH4: User configuration guide Operator's manual Service manual Printhead Replacement Instructions

MACH4Fault CorrectionEdition 7/06 Operator’s Manual 279.2 Problem SolutionTab. 4: Problem solutionProblem Cause RemedyTransfer ribbon creases Transfer ribbon too wide Use a transfer ribbon slightly wider thanthe width of label.Print image has smears orvoidsPrinthead is dirty See "Cleaning the Printhead" onpage 23.Temperature too high Decrease temperature via software.Unsuitable combination oflabels and transfer ribbonUse different type of ribbon.Printer does not stop aftertransfer ribbon runs outThermal printing is chosen inthe softwareChange to thermal transfer printing.Printer prints a sequenceof characters instead ofthe label formatPrinter is in ASCII dump mode Cancel the ASCII dump modePrinter transports labelmedia, but transfer ribbondoes not moveTransfer ribbon incorrectlyinserted.Check and, if necessary, correct thetransfer ribbon web and the orientationof the label side.Unsuitable combination oflabels and transfer ribbonUse different type of ribbon.Printer only prints eachsecond labelSetting of the size in the soft-ware is too large.Change the size in the software.Vertical white lines in theprint imagePrinthead is dirty See "Cleaning the Printhead" onpage 23.Printhead os defective (failureof heat elements)See "Changing the Printhead" onpage 24.Horizontal white lines inthe print imagePrinter is used with the back-feed > smart in the cut orpeel-off modeSet the backfeed > always in thesetup. See “Configuration Manual“.Print image is irregular,one side is lighterPrinthead is dirty See "Cleaning the Printhead" onpage 23.