28 Operator’s Manual Edition 7/06Fault CorrectionMACH49.3 Error Messages and Fault CorrectionError messages Cause RemedyADC malfunction Hardware error Switch the printer off and then on.If error recurs call service.Barcode error Invalid barcode content, e.g.alphanumeric characters in anumerical barcodeCorrect the barcode content.Barcode too big The barcode is too big for theallocated area of the labelReduce the size of the barcode or moveit.Battery low Battery of the PC card is flat Replace battery in the PC cardBuffer overflow The input buffer memory is fulland the computer is still trans-mitting data.Use data transmission via protocol(preferably RTS/CTS).Card full No more data can be storedon the memory cardReplace cardDevice not conn. Programming addresses anon-existent deviceEither connect this device or correct theprogramming.File not found Requested file is not on thecardCheck the contents of the card.Font not found Error with the selected down-load fontCancel current print job,change fontFPGA malfunction Hardware error Switch the printer off and then on.If error recurs call service.Head error Hardware error Switch the printer off and then on.If error recurs replace printhead (seesection 8.5 on page 24).Head open Printhead not locked Lock printhead.Head too hot Printhead is overheated After pausing the print job will be contin-ued automatically.If the fault recurs repeatedly, reduce theheat level or the print speed via soft-ware.Invalid setup Error in the configurationmemoryReconfigure printer.If error recurs call service.Memory overflow Current print job contains toomuch information, e.g.selected font, large graficsCancel current print job. Reduce amountof data to be printed.Name exists Duplicate usage of field namein the direct programmingCorrect programmingNo DHCP server. The printer is configured forDHCP, but there is no DHCPserver, or the DHCP server isnot currently available.Switch off DHCP in the configuration,and assign a fixed IP address.Please contact your network administra-tor.