CAMBRIONIX PDSync-C4 User Manual

PDSync-C4 Page 33 of 42will need to set a default profile on each port for when the port(s). There is a description for eachprofile within Cambrionix connect.Battery information for AndroidIf you are observing an issue displaying battery information on Android devices ensure firstly youhave ADB tool installed and open then try these things in order.1. Check that developer options are enabled on the android device, and then that USB debuggingis also enabled.2. If you have done this step and it still does not work, go to Developer Options and click ‘RevokeUSB debugging authorisations’. Unplug the cable and reconnect.3. If this still doesn’t work, turn off the developer options at the top, re-enable it, and re-enable‘USB Debugging’.4. You can get detailed info directly from ADB at each step to diagnose things:adb.exe shell dumpsys battery # Use -s SERIAL_NUMBER as first optionsif you have more than 1 Android attachedUnknown devicesSometimes, within Cambrionix Connect and device manager, the connected device may show up asan unknown device.This can be due to the host system needing to be trusted on the device. This can be done on thedevice itself on the initial connection.This could also be due to an insufficient number of endpoints available on the USB controller in thehost system. This limitation within the USB controller can only be resolved if you connect fewerUSB devices to the controller in question.For Apple devices there is a setting called "USB accessories" which can be activated, Once activated itwill reduce the amount of times a device will need to be unlocked/ trusted. More information can befound at the link https://support.apple.com/en-gb/HT208857.Cannot connect any more devicesSometimes, you may reach the endpoint limit of your USB controller and this may stop you frombeing able to attach any more devices to your host system.You can create more space is to change connections from USB3 to USB2. You can change theconnection by disabling USB3 in the BIOS on startup.A much simpler way is to use USB2 cables instead of USB3 cables, limiting the connection to USB2.7.5. Hub connection issuesIf you there are issues with the hub and connecting to your host system, please see belowtroubleshooting solutions.