Black plate (25,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010How OnStar Service WorksQ : This blue button connects you to a speciallytrained OnStar advisor to verify your accountinformation and to answer questions.] : Push this red emergency button to get priority helpfrom specially trained OnStar emergency advisors.X : Push this button for hands‐free, voice‐activatedcalling and to give voice commands for turn‐by‐turnnavigation.Crisis Assist, Stolen Vehicle Assistance, VehicleDiagnostics, Remote Door Unlock, RoadsideAssistance, Turn‐by‐Turn Navigation and Hands‐FreeCalling are available on most vehicles. Not all OnStarservices are available on all vehicles. For moreinformation see the OnStar Owner's Guide or visitwww.onstar.com (U.S.) or www.onstar.ca (Canada),contact OnStar at 1-888-4-ONSTAR (1‐888‐466‐7827)or TTY 1‐877‐248‐2080, or press Q to speak with anOnStar advisor 24 hours a day, 7 days a week.For a full description of OnStar services and systemlimitations, see the OnStar Owner's Guide in theglove box.OnStar service is subject to the OnStar terms andconditions included in the OnStar SubscriberInformation.OnStar service cannot work unless the vehicle is in aplace where OnStar has an agreement with a wirelessservice provider for service in that area. OnStar servicealso cannot work unless the vehicle is in a place wherethe wireless service provider OnStar has hired for thatarea has coverage, network capacity and receptionwhen the service is needed, and technology that iscompatible with the OnStar service. Not all services areavailable everywhere, particularly in remote or enclosedareas, or at all times.1-25
