Canon 0744B001 - DC 10 Camcorder Instruction Manual

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Canon 0744B001 - DC 10 Camcorder Instruction Manual Manual pdf 64 page image

64 TroubleshootingTroubleshootingConnectionCamcorder is not recognized when connected to the computer.Î Computer does not support the USB interface.The USB interface is not supported for computer not in compliance with thefollowing requirements. Acquire the necessary system to use the USBinterface.Requirements: Built-in USB port on a system pre-installed with Windows98, Windows Me, Windows 2000, or Windows XP.Î There is no disc or memory card in the camcorder.Insert a disc or a memory card into the camcorder.Î The camcorder is not set to the correct mode.Turn the power switch to PLAY and move the / switch to . Next,select [DISC] or [CARD] in the SYSTEM SETUP menu.Î Camcorder is not correctly connected to the computer.Read Connecting the Camcorder to a Computer ( 10) and check theconnection.Ensure that you are using the correct cable and that its connectors are ingood shape.Î If you are experiencing operational problems, detach the USB cable fromthe camcorder and computer and terminate the connection. Restart thecomputer and the camcorder, and then reconnect the camcorder.Î TWAIN Driver or WIA Driver is not installed properly.First uninstall the TWAIN/WIA Driver, then reinstall the driver from theDIGITAL VIDEO SOLUTION DISK (remove the check marks from the otherprograms when prompted to select the programs to be installed).ZoomBrowser EX OperationCannot download still imagesÎ The camcorder it not set to the correct mode.Turn the power switch to PLAY and move the / switch to . Next,select [DISC] or [CARD] in the SYSTEM SETUP menu.Still image files or folders do not appear in ZoomBrowser EX.Î Still images of folders shown in ZoomBrowser EX and the actual filecontents may be different when an image file has been moved or copiedusing Windows functions or edited with a separate program.Click the [View] menu and select [Refresh Current Folder].Driver InstallationCannot install the TWAIN Driver/WIA Driver correctly.Î Does the system have a built-in USB port and did it come with Windows98/Windows Me/Windows 2000 preinstalled?Î Camcorder is not correctly connected to the computer.Read Connecting the Camcorder to a Computer ( 10) and check theconnection.Ensure that you are using the correct cable and that its connectors are ingood shape.