Trouble? 89Additional InformationEAdditional InformationTrouble?If you have a problem with your camcorder, refer to this checklist. Consult your dealeror a Canon Service Center if the problem persists.Power SourceRecording/PlaybackTroubleshootingProblem Solution• Camcorder will not turn on.• The camcorder switches offby itself.• The disc compartment coverwill not open.• LCD/viewfinder switches onand off.Battery pack is exhausted. Replace or charge the battery pack. 19Attach the battery pack correctly.Battery pack will not charge. Charge the battery pack in temperatures between 0 °C and40 °C.–Battery packs become hot with use and may not charge. Thecharging will start once the battery pack temperature is below40 °C.–The battery pack is damaged. Use a different battery pack. –Problem SolutionButtons will not work. Turn on the camcorder. –Load a disc. 22Abnormal characters appear onthe screen. The camcorderdoes not operate properly.Disconnect the power source and reconnect it after a short time.If the problem still persists, disconnect the power source andpress the RESET button with a pointed item. Pressing theRESET button resets all settings.–“ ” flashes on the screen. Load a disc. 22“ ” flashes on the screen. Battery pack is exhausted. Replace or charge the battery pack. 19The wirelesscontroller will not work.Set [WL.REMOTE] to [ON]. 41The battery of the wireless controller is exhausted. Replace thebattery.21Video noise appears on screen. When using the camcorder in a room where a plasma TV islocated, keep a distance between the camcorder and theplasma TV.–Video noise appears on the TVscreen.When using the camcorder in a room where a TV is located,keep a distance between the compact power adapter and thepower or antenna cables of the TV.–Even without a disc loaded,when closing the disccompartment cover a motorsound can be heard.The camcorder is checking if a disc is loaded or not. This is not amalfunction.–