Canon 2.2 Instruction Manual

Also see for Digital Camera Solution Disk Version 22: Software starter guide

Canon 2.2 Instruction Manual Manual pdf 40 page image

391234IntroductionContents ata GlanceDownloadingImagesCameraSettingsRemoteShootingReferencePreferencesIndexTroubleshootingIf EU is not operating correctly, refer to the items below.O You cannot install the software if a user setting other than [Computeradministrator] privilege or [Administrator] privilege is selected. Selectthe [Computer administrator] privilege user setting in Windows XP orthe [Administrator] privilege user setting in Windows 2000. Fordetailed information on selecting the user setting, refer to yourcomputer User’s Manual.O If you have connected the camera and your computer with theinterface cable but did not set the camera’s power switch to < ON >,proceed as follows:1 Disconnect the interface cable from the camera and computer.2 Install the software on your computer.3 Connect the camera and your computer.O If you have connected the camera and your computer with theinterface cable and have set the camera’s power switch to < ON >,proceed as follows:1 If [Found New Hardware Wizard] or any other dialog box appears,click the [Cancel] button and cancel all the dialog boxes.2 Set the camera’s power switch to < OFF >.3 Disconnect the interface cable from the camera and the computer.4 Install the software on your computer.5 Connect the camera and your computer.Installation could not be completed correctlyI connected the camera to the computer before installing the softwareO If EU does not start up even when you have set the camera’s powerswitch to < ON >, either double-click the [EOS Utility] icon on thedesktop or click the [Start] button, select [All Programs] ([Programs] inWindows 2000) X [Canon Utilities] X [EOS Utility] X [EOS Utility] tostart up EU.O EU does not operate correctly on a computer if its systemrequirements does not meet. Use EU on a computer with compatiblesystem requirements (p.2).O Push the plug of the interface cable all the way into the socket. Looseconnections can cause faults and malfunctions (p.5).O Check that the camera’s power switch is < ON > (p.5).O EU and the camera may not communicate normally with a cable otherthan the EOS DIGITAL camera-dedicated Canon interface cable(p.5).O Connect your camera and computer directly with the interface cableprovided with your camera. Do not connect the camera via a hub;doing so may prevent EU and your camera from communicatingnormally.O If you connect multiple USB devices (not including the mouse orkeyboard) to your computer, the camera may not communicatenormally. If the camera cannot communicate normally, disconnectUSB devices other than the mouse or keyboard from your computer.EU does not start upEU and the camera are not communicating