44 Ink does not come out/ Printing is Blurred/ Colors are Wrong/White Streaks Printed Surface is ScratchedPossible Cause Try ThisInk tank is not seatedproperly/Ink tank is emptyCheck that the ink tanks are firmly seated in the print head and reseatthem if necessary.• Check to see if all the orange tape has been removed as shown in(1). If a part of the orange tape remains as shown in (2), remove it.If ink tank is empty: See “Replacing an Ink Tank” on page 34.Incorrect paper type On the operation panel, confirm that the Media Type selected matchesthe paper loaded.Print head nozzlesclogged or misalignedPrint the nozzle check pattern to check for uneven ink output.When a specific color is missing from the nozzle check pattern, cleanthe print head.• If ink supply is uneven: See “Print Head Cleaning” on page 39.• If straight lines are misallign: See “Aligning Print Head - Auto headalign” on page 41.Media not loaded print-side upCheck that your paper is loaded with the correct print side facing up.Follow the instructions packaged with your specialty media for loadingand handling.Possible Cause Try ThisInappropriate Paper Typeis used.• Check to see if the paper you are printing on is too thick or curled.See “Print Media to Avoid” on page 11.• Note that smudging may occur at the top and bottom edges of thepaper when using Borderless Printing. Ensure that the paper you areusing is compatible with Borderless Printing.If the printed surface is still scratched:Follow the procedure below and set the Thick paper to Thick paper. This procedure also applies todirect printing from your camera.(1) Press the Menu button.(2) Use the buttons to select Maintenance and then press the OK button.(3) Use the buttons to select Thick paper from the Maintenance menuand then press the OK button.(4) Use the buttons to select Thick paper and then press the OKbutton.* After printing is completed, return the Thick paper to Auto.