99EMacintoshTroubleshootingThis topic explains some of the causes for and solutions to problems with thesoftware.? Cannot download images, camcorder is not recognized when thecamcorder is connected via the USB interface.➜ Computer does not support the USB interface.The USB interface is not supported for computers not in compliance withthe following requirements. Acquire the necessary system to use the USBinterface.Requirements: Genuine Apple Computer brand computer with a built-inUSB interface.➜ There is no memory card in the camcorder.Insert a memory card into the camcorder.➜ The camcorder is not set to the correct mode.Slide the POWER switch to PLAY (VCR) and the TAPE/CARD switch toCARD.➜ Camcorder is not correctly connected to the computer.Read Connecting the Camcorder to a Computer ( 64) and check theconnection.Ensure that you are using the correct cable and that its connectors are ingood shape.➜ If you are experiencing operational problems, detach the USB cablefrom the camcorder and computer and terminate the connection.Restart the computer and then reconnect the camcorder.? Image files or folders do not appear in ImageBrowser.➜ The image files may not be updated. In such case, click the [View]menu and select [Refresh].
