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11-8TroubleshootingLOAD CORRECT PAPER The size of the paper in thepaper cassette or multi-purpose feeder is differentfrom that of the paperspecified in or of the menu.– Load the correct papersize or change the papersize in or of themenu. For more informa-tion, see “Setting PaperSize and Type,” on p. 3-7.– If you are trying to print areport or list, set the papersize to or and load paper of thesame size.Then reset the machine byopening the front cover andthen closing it.LOAD PAPER No paper is loaded in thepaper cassette or multi-purpose feeder, or notinserted correctly.Load paper in the papercassette or multi-purposefeeder. (See “LoadingPaper,” on p. 3-4.) Make surethe paper stack in the papercassette does not exceedthe capacity of the papercassette.Load paper in the multi-purpose feeder one by one.If you load paper whilemaking copies, do not load adifferent paper size.On the second line in theLCD the message or TRAY> and the paper sizemay appear. In this case,load the correspondingpaper in the paper cassetteor multi-purpose feeder.Message Description Action PreviousNext |