11-15TroubleshootingMessage Description ActionDATA ERRORPRESS START KEYThe machine may have trouble. Press [Start] to restore allsettings to the default. If themessage persists, contact yourlocal authorized Canon dealeror the Canon help line.DOCUMENT TOO LONG The document fed from theADF is longer than 630 mm, oris not feeding correctly.Scan the document on theplaten glass.Reduce the length ofthe document to within630 mm, then try again.––FAILED TO WRITE* Some kind of error occurredin the machine when you arescanning a document to a USBmemory (e.g., the USB memoryis disconnected from themachine.).Make sure that the USBmemory is inserted correctly tothe machine.Press [OK] and try again.FAILED TO WRITECHECK MEDIA*USB memory locked orwith security functionis connected to the USBmemory port.– Release the lock on theUSB memory or use a USBmemory without securityfunction.–The type of the USBmemory connected to theUSB memory port is notsupported.– Use a USB memory with afile system FAT16 or FAT32.–The USB memory is full ofdata or the number of filelimit has reached.– Get enough space in theUSB memory or organizeyour destination folder fromyour computer.–FEEDER PAPER JAMCHECK THE FEEDERA document jam may haveoccurred in the ADF.Remove the jammeddocument.* MF4690PL Only
